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Elderly Falmouth couple feel duped after 'shoddy' building work
3:30pm Friday 6th September 2013 in News
A couple who have been left feeling duped after paying cash for “shoddy” work on their roof are now sending a warning to other potential customers in Falmouth and Helston.
Philip and Joy Aldridge, from Boslowick Road in Falmouth, paid £1,300 in cash to workmen saying they were from the firm Everlast.
The company’s documentation states it operates throughout the south west, with a base in Truro – although the Packet has been unable to find an address or website.
The couple wanted their leaking garage roof fixed and agreed that the firm should replace the existing felt with fibreglass, flattening out a dip at the same time.
From the outside it appeared a good job and the couple handed over the cash.
The work was not really tested until two weeks later, however, when heavy driving rain hit Falmouth – and the Aldridges claim it was then they discovered the leaks remained, in exactly the same place.
Water “poured” through the sides of the roof, over electrics and trip switches, with Mr Alridge saying: “We had to stand a bucket there. We had to do that in the past – which is why we brought them along to fix it. It’s shoddy workmanship.”
The inside of the garage is also covered with inch-long ends of screws that have been left stuck through the ceiling.
After contacting the company a representative did return once, promising to go back later that week to fix the problem. No one has ever returned.
Mrs Aldridge said: “We gave £1,300, which we can ill afford. We just want to warn people.”
The couple had responded to a flyer that came through their door Mr Aldridge said: “I told them before they started the job exactly what we were looking at and how we wanted it resolved.
“They didn’t resolve the problem at all. By the time we found out we had paid him and it was too late. We feel very angry and disappointed. I definitely feel like we have been ripped off.”
Nigel Strick, fair trading team manager at the Public Health and Protection Service at Cornwall Council, confirmed that Cornwall Trading Standards was currently investigating the matter with regards to a possible criminal investigation.
A representative of Everlast claimed not to be aware of the situation, adding: “I think they might have made a mistake.”
Subsequent attempts by the Packet to speak to the company have failed, with messages not returned.
No connection has been made between this firm and the US-based company Everlast Roofing Inc.
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