The Greenbank in Falmouth has appointed Ben Young as it new general manager.
Brought up surrounded by the hotel business, Ben has Cornish hospitality in his blood - his family built the Hotel Bristol in Newquay in 1927 and still run it today, and for decades his family have been directors of Mylor Yacht Club, and involved with many other hotels across Cornwall.
An experienced hotelier himself, Ben’s career began 20 years ago with training at the 400 bedroom, four star Kensington Palace before he studied hotel management at University College, Birmingham. Jobs with Forte, Thistle and Whitbread in London, and in Birmingham and the South East followed.
His heart, though, was always in Cornwall and in 2004 he moved back and spent eh last decade running some of the county’s most iconic hotels, culminating with the general management of all five hotels in the Richardson Group.
Ben now brings his extensive knowledge to The Greenbank where he is responsible for all hotel operations, leading the team, and further improving the already high standards for all visitors.
“Having worked on each Cornish coast I knew my heart belonged in Falmouth,” he said. “I am privileged to be the latest custodian of the town’s oldest hotel, the much loved Greenbank. If I am not on the floor then you will find me in my new office right next to the front doors keeping an eye on things; do pop in and say hello.”
Striving to deliver the very best in genuine hospitality, Ben is looking forward to being hands-on in the hotel and taking the Greenbank to the next level. Focusing on the hotel’s long and fascinating history, Ben plans to re-establish the hotel locally and nationally as the pre-eminent hotel in Falmouth and the surrounding area.