As a new academic year starts, and in a bid to crack-down on anti-social behaviour and associated problems, residents in Falmouth and Penryn will soon be visited by officials advising them of what to do if problems arise.

With late night student parties in Falmouth already being complained about by some locals, Cornwall Council, with help from other partners, is keen to nip any problems in the bud.

With this in mind, residents across the two towns can expect a knock on the door from officials keen to talk about personal safety, waste collection, noise, anti-social behaviour and fire safety. The aim is to help keep the community informed and to listen to issues and concerns.

From Monday until October 20, representatives from Cornwall Council’s public protection, community safety and anti-social behaviour teams, together with colleagues from Falmouth Town Council, the Devon and Cornwall Police neighbourhood team, Falmouth University’s senior living support officer and members of the Student Union, will be out and about.

The community awareness days aim to give residents a chance to talk about issues of concern, ask questions or find out more about local services. Past visits have been very well received and have provided the agencies involved with first-hand feedback about residents' concerns.

Councillor John Bastin, chair of the Falmouth and Penryn community network panel, said: “Community awareness days are about local communities having a voice in a friendly and non-intimidating environment. This is about us going to residents to hear what they have to say, not just asking them to come to us.

"It’s also a great opportunity to talk about community safety issues and to either address problems or allay people’s fears.”

Ruth Grimmer, head of professional services, Cornwall, at the University of Exeter, said: “We take our responsibility towards the local community extremely seriously. We have done these annual door-to-door visits for a number of years and they are part of our wider commitment to, and engagement with, our neighbours.

“These are complemented with community conversations which we are running this week in Falmouth, Penryn and Mabe, and our regular attendance at town and parish council surgeries and events.”

Any residents suffering from neighbour problems including noise, waste or other nuisance issues can report them to the Cornwall Council community protection team. The team can be contacted 24 hours a day by calling 0300 1234 212 or emailing

Candy Atherton, Cornwall councillor for Falmouth Smithick, said: “I would strongly urge people to use the Cornwall Council number to report noise and anti-social behaviour in your area. It is vital that the authorities know what is going on so action can be taken.”