A TRURO-based estate agency has been awarded a brand new mark of excellence.

Cornish Bricks, in Pydar Street, was rated as "exceptional" at a national EA Masters event, which recognised its dedication to providing the highest levels of service.

Managing director Jayne Chase said: "We are absolutely delighted to win this particular award as all agents were assessed, rather than the few that pay to be entered.

"To get the highest rating of exceptional and win an award is incredible; we work so hard to provide fantastic service without charging high fees.

"This recognition helps us to continue to grow the business and proves you do not have to pay high fees to sell your home and get great service.’’

The award ranks Cornish Bricks as one of the top four per cent estate agents in the country, following the largest ever assessment of the property industry in October.

It was one of only two estate agents in Cornwall to win the award.

The judging panel determined which brands are worthy of being called a ‘best estate agent’ following a rigorous and thorough assessment of 15,000 brands and 25,000 estate and letting agency branches, conducted by Property Academy and the UK’s leading property portal, Rightmove.

Every branch was scored against a unique set of performance and customer service criteria, using a combination of data analysis and mystery shopping in order to identify the best estate agency brands and branches in the country.

What does it take to be exceptional? For 2019 best estate agent guide, rightmove looked at over a million property listings to see what they very best do. The top 5% gets at least 34% more detailed views on Rightmove than their competitors and generate at least 46% more email leads per property.

Home-movers and landlords can search for those estate and letting agents that made the grade in their area by visiting bestestateagentguide.co.uk

Cornish Bricks can be found at the top of Pydar Street in Truro (TR1 2AY).

Look them up at www.cornishbricks.co.uk/