Asda in Penryn have denied holding evidence proving that a woman fell and injured herself in the store.

Annette Hyndman spoke to the Packet about how she slipped on a greasy floor whilst shopping in October and was later told that she had injured her shoulder's rotator cuff.

She said: "I haven't been able to drive or wash my hair properly. It's affected my work and daily living."

When she approached the manager in the store to request information about the accident, she was told that they would not be able to give it to her.

According to Annette, the manager told her that they did not have access to the part of the building that stores records, and the first aider who treated her was on leave.

Although "it wasn't about money at first" as she simply wanted to find out the exact date of the fall for insurance purposes, the supermarket's hesitation in providing her the paperwork has led her to believe that they are "trying to cover their tracks and cover their liability".

She claims that an employee from the Penryn branch then told her that they do not store records of accidents locally, and Annette contacted head office who are "outright denying any knowledge of it".

When the Packet contacted Asda, a spokesperson confirmed that they had no record of the fall. The spokesperson also denied that the record could have been lost or misplaced.

But Annette insists that the store kept a record of the fall, and even claims that an employee confirmed this to her on one occasion which was witnessed by her husband, who is a police officer.

She says that the Penryn branch are now ignoring her phone calls.