Falmouth Marina has retained its prestigious 5 Gold Anchors Award, following an assessment which included a 'mystery shopper' visit.

This award, made by The Yacht Harbour Association, is the highest level attainable and is indicative of the superior quality of customer service and range of facilities provided at both marinas.

Mark Evans, marina manager, is proud of the recognition: “It was fantastic to receive the news that Falmouth Marina has retained 5 Gold Anchor status following our recent assessment. This award reflects the effort made by all members of our small team in maintaining Premier standards across the board.”

The Gold Anchor Award Scheme is a voluntary assessment programme which offers a trustworthy measure of excellence for boat owners when looking for a visiting or annual berth.

Internationally recognised, The Gold Anchor Award Scheme ratings can vary from 1 to 5 gold anchors and involve a three stage process; an independent assessment, a ‘mystery shopper’ visit and a berth holder’s online questionnaire. All these findings contribute to the final Gold Anchor rating.