A holiday company that ran short breaks and hotels around the country - including four in Cornwall - has gone into administration.
As a result all tours, cruises, holidays and hotel breaks booked with the Specialist Leisure Group have been cancelled and will not be rescheduled.
The impact of Covid-19 has been given as the reason behind the company's collapse.
All hotels trading as Bay Hotels, Coast & Country Hotels and Country Living Hotels will not reopen.
In Cornwall this affects The Ship & Castle Hotel in St Mawes, the Bay Marina Hotel and Bay Beresford Hotel in Newquay, and the Bay St Ives Bay Hotel, St Ives.
The group also owned coach tours company Shearings, which ran holidays around Cornwall, as well as National Holidays, UK Breakaways.com, Caledonian Travel, Wallace Arnold Travel and Sporting Breaks.com.
A statement on the company's website states: "All package holiday bookings, including organised tours and cruises, have been cancelled and will not be rescheduled.
"All customers with cancelled package holiday bookings, which include organised travel, are expected to have financial protection.
"Customers with Holiday Credit Notes, issued for package holidays cancelled since March 2020, due to the Covid-19 pandemic, may have the same financial protection as under their original booking."
Details on refunds for specific holiday packages can be found at www.specialistleisuregroup.com
All Wallace Arnold Travel shops are now permanently closed and any customer who booked a holiday through a travel agent that was not Wallace Arnold Travel should contact that agent in the first instance.
Customers who purchased a Shearings, National Holidays or UK Breakaways holiday through Wallace Arnold Travel should refer to the information on the Specialist Leisure Group website to confirm their options to claim a refund for their cancelled holiday.
Only holidays operated by tour operators in the Specialist Leisure Group have been cancelled, as a result of the administration.
For any customer who booked a holiday through Wallace Arnold Travel, for a trip arranged by a tour operator not in the Specialist Leisure Group, their holiday booking should be unaffected.
Tour operators that are not part of the Specialist Leisure Group include, but are not limited to, Jet2 Holidays, Tui, P&O Cruises and Butlins.
Anyone not eligible for a refund in any of the ways mentioned on the Specialist Leisure Group may be entitled to submit a claim in the administration of the Specialist Leisure Group, as an unsecured creditor.
However, administrators have warned: "You should only make a claim as an unsecured creditor if you have exhausted all other options. At this early stage, it is not known if any money will be available to meet such claims."
Full details of how to do this can also be found on the website.
The administrators will be contacting all known creditors of the Specialist Leisure Group in due course and employees of companies in the Specialist Leisure Group are being contacted separately by the administrators.
Full list of hotels previously operated by the Specialist Leisure Group:
Bay Hotels
Bay Dilkhusa Grand Hotel, Ilfracombe
Bay Carlton Hotel, Great Yarmouth
Bay Prince of Wales Hotel, Berkeley
Bay Great Western Hotel, Oban
Bay Highland Hotel, Strathpeffer
Bay Royal Whitby Hotel, Whitby
Bay Tarbet Hotel, Loch Lomond
Bay Broadway Park Hotel, Sandown
Bay Marina Hotel, Newquay
Bay Majestic Bournemouth Hotel, Bournemouth
Bay Eden Arms Hotel, Rushyford
Bay Majestic Eastbourne Hotel, Eastbourne
Bay Grand Hotel, Exmouth
Bay Marine Hotel, Llandudno
Bay Royal Weymouth Hotel, Weymouth
Bay Caledonian Hotel, Fort William
Bay New Southlands Hotel, Scarborough
Bay Libertys Hotel, Blackpool
Bay Norbreck Hotel, Scarborough
Bay Torbay Hotel, Torquay
Bay Esplanade Hotel, Paignton
Bay St Ives Bay Hotel, St Ives
Bay Tor Park Hotel, Torquay
Bay Waverley Castle Hotel, Melrose
Bay Burlington Hotel, Eastbourne
Bay County Hotel, Llandudno
Bay Valley of Rocks Hotel, Lynton
Bay Beresford Hotel, Newquay
Bay Strathmore Hotel, Morecambe
Bay Savoy Hotel, Bournemouth
Bay Grand Atlantic Hotel, Weston-super-Mare
Coast & Country Hotels
The Ship & Castle Hotel, St Mawes
The Charlecote Pheasant, Stratford upon Avon
The Imperial Tenby, Tenby
The Grand Atlantic, Weston-super-Mare
The Windermere Hotel, Windermere
Country Living Hotels
Country Living Lansdown Grove, Bath
Country Living St George, Harrogate
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