A local car retailer has been awarded the prestigious South West England Retailer of the Year award for the third year in a row.

The team at Truro Motor Company in Threemilestone Industrial Estate received the award, presented by Volvo Car UK, for showing immense focus and positivity throughout a difficult year, which has reportedly led to some 'truly industry-leading' results.

Volvo’s Retailer of the Year awards celebrate performance across the UK, measuring a number of key metrics in both sales and aftersales, including customer satisfaction.

The company's focus on customer service has been credited as helping them deliver an outstanding performance, with their service retention rate and new car sales growth both 10 per cent above the national average.

This is the third year in a row Truro Motor Company has won the award in this area, which it claims shows a consistently strong performance against targets year after year.

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Kristian Elvefors, Managing Director of Volvo Car UK, said: "A huge congratulations to Nick Jones and the team at Truro Motor Company for this achievement.

"They kept focused throughout 2020, achieving a service retention rate of 10 per cent above national average, and growth also 10 per cent higher than national average.”

Nick Jones, Dealer Principal at Truro Motor Company, said: "We are delighted and extremely proud to be recognised as Volvo South West Retailer of the Year for 2020.

"This is a fantastic achievement and recognises the commitment of the entire Truro team who work very hard to deliver high levels of service to our customers and underlines how well the team performed throughout an extremely challenging year."

Truro Motor Company is located in Threemilestone Industrial Estate, and is currently open for essential services and MoT tests, as well as virtual and phone appointments to discuss its range of hybrid, petrol, diesel and Volvo Selekt Approved Used Cars.

For more information, please call 01872 398895 or email enquiries@truromotorcompany.co.uk