A FALMOUTH letting agent was a gold winner at the British Property Awards.

Martin & Co Falmouth, on The Moor, has won the 2019/20 award for Falmouth, which recognises outstanding levels of customer service.

Director Jon Sampson said: “We have had very positive feedback from landlords and tenants alike who have been delighted by the service the team provides, but it’s great to get recognition from independent national judges.

"Being the gold winner for Falmouth affirms our continued focus on customer service levels and is testament to the hard work provided by each team member.”

The company has now been shortlisted for a number of national awards which will be announced early next year.

Martin & Co Falmouth specialises in residential lettings and house sales in Falmouth, extending to the suburbs of Camborne, Helston, The Lizard and West Cornwall.

The branch directors are husband and wife team Jon and Felicia Sampson.

Felicia previously worked in real estate in the United Arab Emirates gaining a wealth of experience before returning to the UK to manage Martin & Co Falmouth.

After 25 years of service in the Royal Navy, Jon joined Felicia in the business.

ARLA qualified and with hands-on experience as a landlord himself, Jon offers support to customers and investors alike. Along with their team they enjoy the constant reward of finding homes for clients to buy and rent.

The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition.

They have now been shortlisted for a number of national awards.